Safe access to isolation, protecting people and reporting suspected gas escapes to the appropriate emergency service.
A suspected gas escape needs immediate attention. Keep people clear of danger and avoid flames, smoking and operating electrical switches or equipment that could spark.
Close the ECV and open doors or windows only where safe to do so. Do not enter a gas-filled cellar, basement or other dangerous space to reach a valve. Leave the affected building and make the emergency call from a safe place; do not delay leaving to complete an unsafe isolation or ventilation task.
For network natural gas in Great Britain, call 0800 111 999 promptly. For LPG, use the supplier’s emergency arrangements. Call 999 if there is immediate danger to life. Follow the emergency service’s instructions and keep people out until it is safe to return.
Tell the responder what you observed and any isolation already carried out. A smell that persists after closing the ECV still needs reporting; the smell alone does not locate the escape or prove it is harmless residual gas.
Which regulation applies?
GSIUR Regulation 37 addresses escapes outside the network-gas scope, including LPG. Its paragraph (7) excludes escapes from a network and fittings supplied by that network. Network natural-gas escape duties are covered by Gas Safety (Management) Regulations 1996, Regulation 7. Do not confuse those legal scopes when reporting or recording an incident.
Something wrong, unclear or out of date? Report an issue with this note.